Since April 15, 06:00, the connection with DPD AT has been down. This is the errors you can see when trying to book shipments:
"Shipment submit failure: Shipment booking failed. Internal service call failed. Internal Server Error: HTTPSConnectionPool(host='ws.paketomat.at', port=443): Max retries exceeded with url: /service-1.0.5.php (Caused by NameResolutionError(": Failed to resolve 'ws.paketomat.at' ([Errno -3] Temporary failure in name resolution)"))Shipment submit failure: Shipment booking failed. Internal service call failed. Internal Server Error: HTTPSConnectionPoo"
The issue is located on the carrier's. We are in contact with the carrier to solve this as soon as possible, and will comment here when the issue is solved.
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Posted Apr 15, 2026 - 09:55 CEST
This incident affected: Carrier connections (DPD).