Identified - The issue has been identified as being caused on ABM's side. We are still waiting on a fix from them.
Jan 21, 2025 - 09:32 CET
Jan 21, 2025 - 09:32 CET
Investigating - Since this afternoon around 15h the connection with ABM is down. This is the error you can see when trying to manifest shipments:
"ABM M1: Invalid request, code: 3000 (Prealert/Shipment/Validation Errors:\nPrealert/Shipment[0]/ShippingMethod: Invalid shipping method 'PARCELPREMIUM'\nPrealert/Shipment[1]/ShippingMethod: Invalid shipping method 'PARCELPREMIUM'\nPrealert/Shipment[2]/ShippingMethod: Invalid shipping method 'PARCELPREMIUM'\nPrealert/Shipment[3]/ShippingMethod: Invalid shipping method 'PARCELPREMIUM')",
"code": "TS222121",
This is also happening for servicelevels PARCELPLUSNIEUW and PARCELLITELARGE. It is our assumption that this affects all servicelevels and therefore the entire connection with this carrier.
The issue is located on the carrier's side. We are in contact with the carrier to solve this as soon as possible and will comment here when the issue is solved.
If you want to keep yourself updated about this incident, please subscribe to this post.
Jan 20, 2025 - 16:36 CET
"ABM M1: Invalid request, code: 3000 (Prealert/Shipment/Validation Errors:\nPrealert/Shipment[0]/ShippingMethod: Invalid shipping method 'PARCELPREMIUM'\nPrealert/Shipment[1]/ShippingMethod: Invalid shipping method 'PARCELPREMIUM'\nPrealert/Shipment[2]/ShippingMethod: Invalid shipping method 'PARCELPREMIUM'\nPrealert/Shipment[3]/ShippingMethod: Invalid shipping method 'PARCELPREMIUM')",
"code": "TS222121",
This is also happening for servicelevels PARCELPLUSNIEUW and PARCELLITELARGE. It is our assumption that this affects all servicelevels and therefore the entire connection with this carrier.
The issue is located on the carrier's side. We are in contact with the carrier to solve this as soon as possible and will comment here when the issue is solved.
If you want to keep yourself updated about this incident, please subscribe to this post.
Jan 20, 2025 - 16:36 CET
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