Update - We are continuing to investigate this issue.
Jul 07, 2026 - 14:50 CEST
Investigating - Since today 2026-07-07 06:29:58, the connection with DPA has been intermittently unavailable. When attempting to book shipments, you may see the following error:
Shipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: An internal server error occurred – I/O error: Read timed out.
This issue originates on the carrier's side. We are in contact with the carrier to resolve it as quickly as possible and will post an update here once it's fixed.
Based on what we've observed, the connection is intermittently degraded rather than fully down — rebooking after a minute or so typically results in a successful booking.
To stay updated on this incident, please subscribe to this post.
Jul 07, 2026 - 14:49 CEST
MyTranssmart dashboard
Operational
90 days ago
100.0
% uptime
Today
REST API
Operational
90 days ago
100.0
% uptime
Today
SOAP webservice
Operational
90 days ago
100.0
% uptime
Today
SmartPrint
Operational
90 days ago
100.0
% uptime
Today
Carrier connections
Partial Outage
90 days ago
99.92
% uptime
Today
Central carrier server
Operational
90 days ago
99.77
% uptime
Today
TGO/TGM carriers
Operational
90 days ago
100.0
% uptime
Today
Bring
Operational
90 days ago
100.0
% uptime
Today
DB Schenker
Operational
90 days ago
100.0
% uptime
Today
Deutsche Post
Operational
90 days ago
99.75
% uptime
Today
DHL
Operational
90 days ago
100.0
% uptime
Today
DPD
Partial Outage
90 days ago
99.5
% uptime
Today
DSV
Operational
90 days ago
100.0
% uptime
Today
FedEx
Operational
90 days ago
100.0
% uptime
Today
GLS
Operational
90 days ago
100.0
% uptime
Today
P2P TrakPak
Operational
90 days ago
100.0
% uptime
Today
PostNL
Operational
90 days ago
100.0
% uptime
Today
PostNord
Operational
90 days ago
100.0
% uptime
Today
TNT
Operational
90 days ago
99.89
% uptime
Today
UPS
Operational
90 days ago
99.75
% uptime
Today
Asendia
Operational
90 days ago
100.0
% uptime
Today
Bpost
Operational
90 days ago
100.0
% uptime
Today
Budbee
Operational
90 days ago
100.0
% uptime
Today
Chronopost
Operational
90 days ago
100.0
% uptime
Today
Dachser
Operational
90 days ago
100.0
% uptime
Today
Evri
Operational
90 days ago
100.0
% uptime
Today
Helthjem
Operational
90 days ago
100.0
% uptime
Today
Hermes
Operational
90 days ago
100.0
% uptime
Today
InPost
Operational
90 days ago
100.0
% uptime
Today
La Poste Colissimo
Operational
90 days ago
100.0
% uptime
Today
Maersk
Operational
90 days ago
100.0
% uptime
Today
Mondial Relay
Operational
90 days ago
100.0
% uptime
Today
Royal Mail
Operational
90 days ago
100.0
% uptime
Today
Swiss Post
Operational
90 days ago
100.0
% uptime
Today
TransMission
Operational
90 days ago
100.0
% uptime
Today
7Days
Operational
90 days ago
100.0
% uptime
Today
ABC-Logistik
Operational
90 days ago
100.0
% uptime
Today
Abendland GmbH
Operational
90 days ago
100.0
% uptime
Today
Airhunters
Operational
90 days ago
100.0
% uptime
Today
Alliance Healthcare
Operational
90 days ago
100.0
% uptime
Today
Aramex AU
Operational
90 days ago
100.0
% uptime
Today
Audax Logistiek
Operational
90 days ago
100.0
% uptime
Today
B.K.S. Logistieke Dienstverlening
Operational
90 days ago
100.0
% uptime
Today
Baas Transport
Operational
90 days ago
100.0
% uptime
Today
Battefeld
Operational
90 days ago
100.0
% uptime
Today
BDA Logistics
Operational
90 days ago
100.0
% uptime
Today
Beekman Transport
Operational
90 days ago
100.0
% uptime
Today
Beentjes Transport BV
Operational
90 days ago
100.0
% uptime
Today
Beijer Logistics
Operational
90 days ago
100.0
% uptime
Today
BEKKER Logistik
Operational
90 days ago
100.0
% uptime
Today
Ben Becker Int. Transportbedrijf BV
Operational
90 days ago
100.0
% uptime
Today
Berser Shipping Holland BV
Operational
90 days ago
100.0
% uptime
Today
Boek uw zending
Operational
90 days ago
100.0
% uptime
Today
bol.com
Operational
90 days ago
100.0
% uptime
Today
Bosma Logistiek
Operational
90 days ago
100.0
% uptime
Today
Brakenhoff
Operational
90 days ago
100.0
% uptime
Today
Brinks Transport
Operational
90 days ago
100.0
% uptime
Today
Brocacef
Operational
90 days ago
100.0
% uptime
Today
Brouwer Transport en Logistiek
Operational
90 days ago
100.0
% uptime
Today
Bullit Express
Operational
90 days ago
100.0
% uptime
Today
Bumbal
Operational
90 days ago
100.0
% uptime
Today
C. van den Brink Transporten
Operational
90 days ago
100.0
% uptime
Today
C. van den Heuvel en Zonen
Operational
90 days ago
100.0
% uptime
Today
Centraal Boekhuis
Operational
90 days ago
100.0
% uptime
Today
CheapCargo
Operational
90 days ago
100.0
% uptime
Today
Ciblex
Operational
90 days ago
100.0
% uptime
Today
Colis Prive
Operational
90 days ago
100.0
% uptime
Today
Comet Spain
Operational
90 days ago
100.0
% uptime
Today
Cycleon
Operational
90 days ago
100.0
% uptime
Today
Corneel Geerts Transport
Operational
90 days ago
100.0
% uptime
Today
Correos
Operational
90 days ago
100.0
% uptime
Today
CoTrans
Operational
90 days ago
100.0
% uptime
Today
CTS Group
Operational
90 days ago
100.0
% uptime
Today
CZP - Czech Post
Operational
90 days ago
100.0
% uptime
Today
De Graaf Logistics
Operational
90 days ago
100.0
% uptime
Today
De Koomen
Operational
90 days ago
100.0
% uptime
Today
De Rooy Transport
Operational
90 days ago
100.0
% uptime
Today
De Rudder
Operational
90 days ago
100.0
% uptime
Today
De Zwaluw
Operational
90 days ago
100.0
% uptime
Today
Decker BV./Janssen Freight Management
Operational
90 days ago
100.0
% uptime
Today
DelNext
Operational
90 days ago
100.0
% uptime
Today
Delta Warehousing
Operational
90 days ago
100.0
% uptime
Today
Den Otter
Operational
90 days ago
100.0
% uptime
Today
DGO Express
Operational
90 days ago
100.0
% uptime
Today
D-TRANS
Operational
90 days ago
100.0
% uptime
Today
DX
Operational
90 days ago
100.0
% uptime
Today
Dynalogic
Operational
90 days ago
100.0
% uptime
Today
E. van Wijk
Operational
90 days ago
100.0
% uptime
Today
ECA (Ecanis)
Operational
90 days ago
100.0
% uptime
Today
Emons
Operational
90 days ago
100.0
% uptime
Today
Erka
Operational
90 days ago
100.0
% uptime
Today
Ewals Groupage
Operational
90 days ago
100.0
% uptime
Today
F. Claassen Transport
Operational
90 days ago
100.0
% uptime
Today
Fietskoeriers
Operational
90 days ago
100.0
% uptime
Today
FlevoBird
Operational
90 days ago
100.0
% uptime
Today
Freightned
Operational
90 days ago
100.0
% uptime
Today
Fritom
Operational
90 days ago
84.52
% uptime
Today
G. Snel
Operational
90 days ago
100.0
% uptime
Today
Gebr. Gorter B.V.
Operational
90 days ago
100.0
% uptime
Today
Gebr. Van Veldhuizen
Operational
90 days ago
100.0
% uptime
Today
Gebroeders Van Eijk
Operational
90 days ago
100.0
% uptime
Today
GEFCO
Operational
90 days ago
100.0
% uptime
Today
Geodis
Operational
90 days ago
100.0
% uptime
Today
GLI - GLS Italy
Operational
90 days ago
100.0
% uptime
Today
Groen Bezorgen
Operational
90 days ago
100.0
% uptime
Today
GVT Transport and Logistics
Operational
90 days ago
100.0
% uptime
Today
H.M. Verploegen
Operational
90 days ago
100.0
% uptime
Today
HaCas Transport
Operational
90 days ago
100.0
% uptime
Today
Hamann International Logistics
Operational
90 days ago
100.0
% uptime
Today
Hereijgers Benelux Transport B.V.
Operational
90 days ago
100.0
% uptime
Today
Hoefnagels transport
Operational
90 days ago
100.0
% uptime
Today
Hoekstra Transport Sneek
Operational
90 days ago
100.0
% uptime
Today
HPD - Holland Parts Distribution
Operational
90 days ago
100.0
% uptime
Today
Houtman transport b.v.
Operational
90 days ago
100.0
% uptime
Today
HPM - HPD Packs Manifesting
Operational
90 days ago
100.0
% uptime
Today
HST GROEP
Operational
90 days ago
100.0
% uptime
Today
Hubbel Goederen
Operational
90 days ago
100.0
% uptime
Today
Huisman Transport
Operational
90 days ago
100.0
% uptime
Today
International Forwarding Office
Operational
90 days ago
100.0
% uptime
Today
Jan Krediet
Operational
90 days ago
100.0
% uptime
Today
Janssen Freight Management
Operational
90 days ago
100.0
% uptime
Today
JBM Koeriers
Operational
90 days ago
100.0
% uptime
Today
Jentsch Logistik GmbH (IDS)
Operational
90 days ago
100.0
% uptime
Today
Jetcar Expressdienst
Operational
90 days ago
100.0
% uptime
Today
Jos Dusseldorp
Operational
90 days ago
100.0
% uptime
Today
Keana
Operational
90 days ago
100.0
% uptime
Today
KLG Europe
Operational
90 days ago
100.0
% uptime
Today
Kobout
Operational
90 days ago
100.0
% uptime
Today
Kraftverkehr Emsland GmbH
Operational
90 days ago
100.0
% uptime
Today
Kuehne+Nagel
Operational
90 days ago
100.0
% uptime
Today
Kusters
Operational
90 days ago
100.0
% uptime
Today
Logwin Solutions Spain S. A.
Operational
90 days ago
100.0
% uptime
Today
Mainfreight
Operational
90 days ago
100.0
% uptime
Today
Mediq Pharma Logistics
Operational
90 days ago
100.0
% uptime
Today
Melis Logistics
Operational
90 days ago
100.0
% uptime
Today
Mikro Pakket
Operational
90 days ago
100.0
% uptime
Today
Modexpress Transport
Operational
90 days ago
100.0
% uptime
Today
Moeller Transporte
Operational
90 days ago
100.0
% uptime
Today
Mosadex
Operational
90 days ago
100.0
% uptime
Today
Mostert Transport
Operational
90 days ago
100.0
% uptime
Today
Movianto
Operational
90 days ago
100.0
% uptime
Today
MRW
Operational
90 days ago
100.0
% uptime
Today
MyHomeDelivery
Operational
90 days ago
100.0
% uptime
Today
MyParcel
Operational
90 days ago
100.0
% uptime
Today
Nellen und Quack
Operational
90 days ago
100.0
% uptime
Today
Night Star Express
Operational
90 days ago
100.0
% uptime
Today
Notify
Operational
90 days ago
100.0
% uptime
Today
nox NachtExpress
Operational
90 days ago
100.0
% uptime
Today
Oegema Transport
Operational
90 days ago
100.0
% uptime
Today
Omega Logistics
Operational
90 days ago
100.0
% uptime
Today
Palletways
Operational
90 days ago
100.0
% uptime
Today
Panhuijsen Verpakkingen
Operational
90 days ago
100.0
% uptime
Today
ParcelForce
Operational
90 days ago
100.0
% uptime
Today
PartsExpress
Operational
90 days ago
100.0
% uptime
Today
Peeters Vervoercentrale
Operational
90 days ago
100.0
% uptime
Today
Portena
Operational
90 days ago
100.0
% uptime
Today
Post Austria
Operational
90 days ago
100.0
% uptime
Today
R&C Logistiek
Operational
90 days ago
100.0
% uptime
Today
Rabelink Transport
Operational
90 days ago
100.0
% uptime
Today
Raben
Operational
90 days ago
100.0
% uptime
Today
Raes PL
Operational
90 days ago
100.0
% uptime
Today
Relais Colis
Operational
90 days ago
100.0
% uptime
Today
Rhenus
Operational
90 days ago
100.0
% uptime
Today
Rottbeck
Operational
90 days ago
100.0
% uptime
Today
RoutiGo
Operational
90 days ago
100.0
% uptime
Today
Sanidis
Operational
90 days ago
100.0
% uptime
Today
Schotpoort Logistics
Operational
90 days ago
100.0
% uptime
Today
SDS Delivery
Operational
90 days ago
100.0
% uptime
Today
Seabourne Logistics
Operational
90 days ago
100.0
% uptime
Today
Seacon Logistics
Operational
90 days ago
100.0
% uptime
Today
Sending ES
Operational
90 days ago
100.0
% uptime
Today
SEUR
Operational
90 days ago
100.0
% uptime
Today
Seven Senders
Operational
90 days ago
100.0
% uptime
Today
Silver X Group
Operational
90 days ago
100.0
% uptime
Today
Simply Deliver
Operational
90 days ago
100.0
% uptime
Today
SkyNet
Operational
90 days ago
100.0
% uptime
Today
Spedition Erich Weiss
Operational
90 days ago
100.0
% uptime
Today
Speedlink
Operational
90 days ago
100.0
% uptime
Today
ST vd Brink
Operational
90 days ago
100.0
% uptime
Today
Stad Alkmaar
Operational
90 days ago
100.0
% uptime
Today
Stahlgruber
Operational
90 days ago
100.0
% uptime
Today
Steenbergen
Operational
90 days ago
100.0
% uptime
Today
Stefan Hoss Spedition
Operational
90 days ago
100.0
% uptime
Today
STL Logistics
Operational
90 days ago
100.0
% uptime
Today
Thijs Logistiek Weert
Operational
90 days ago
100.0
% uptime
Today
Tielbeke
Operational
90 days ago
100.0
% uptime
Today
Tiny Manders B.V.
Operational
90 days ago
100.0
% uptime
Today
TLS Vaassen
Operational
90 days ago
100.0
% uptime
Today
TPN
Operational
90 days ago
100.0
% uptime
Today
Transmed
Operational
90 days ago
100.0
% uptime
Today
Trans-o-flex
Operational
90 days ago
100.0
% uptime
Today
Trunkrs
Operational
90 days ago
100.0
% uptime
Today
Tuffnells
Operational
90 days ago
100.0
% uptime
Today
Urb-it
Operational
90 days ago
100.0
% uptime
Today
Van de Hoef Logistiek
Operational
90 days ago
100.0
% uptime
Today
Van Den Heuvel
Operational
90 days ago
100.0
% uptime
Today
Van der Werff
Operational
90 days ago
100.0
% uptime
Today
Van Dijk Logistics
Operational
90 days ago
100.0
% uptime
Today
Van Dobbe Transport
Operational
90 days ago
100.0
% uptime
Today
Van Duuren Transport
Operational
90 days ago
100.0
% uptime
Today
van Eck Logistiek
Operational
90 days ago
100.0
% uptime
Today
Van Reenen Transport
Operational
90 days ago
100.0
% uptime
Today
Van Spreuwel Transport
Operational
90 days ago
100.0
% uptime
Today
VDH Logistiek
Operational
90 days ago
100.0
% uptime
Today
Verhoek Europe B.V.
Operational
90 days ago
100.0
% uptime
Today
Vervoer Verhaegen
Operational
90 days ago
100.0
% uptime
Today
VID - Visser Duiven
Operational
90 days ago
100.0
% uptime
Today
Visser Duiven B.V.
Operational
90 days ago
100.0
% uptime
Today
Vos Deventer
Operational
90 days ago
100.0
% uptime
Today
VPD
Operational
90 days ago
100.0
% uptime
Today
VRD Logistiek
Operational
90 days ago
100.0
% uptime
Today
VTS Transport
Operational
90 days ago
100.0
% uptime
Today
Wesseling Logistics
Operational
90 days ago
100.0
% uptime
Today
Westerman Logistics
Operational
90 days ago
100.0
% uptime
Today
Widerøe
Operational
90 days ago
100.0
% uptime
Today
Winner Spedition
Operational
90 days ago
100.0
% uptime
Today
Yodel
Operational
90 days ago
100.0
% uptime
Today
Carrier status data
Operational
90 days ago
100.0
% uptime
Today
Webhook status push
Operational
90 days ago
100.0
% uptime
Today
Help center / support
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jul 6, 13:57 CEST
Investigating -
The connection to DPA is intermittently unavailable. When this occurs, shipment booking attempts fail with the following error:
"Shipment submit failure: Shipment booking failed. Internal service call failed. Unauthorized: An internal server error occurred - Bad Gateway [502]"
We've identified that this issue originates on the carrier's side. We are already in contact with DPA to get this resolved as quickly as possible, and we will post an update here as soon as it's fixed.
If you'd like to be notified as soon as there's progress, please subscribe to this ticket/post for updates.
We apologize for the inconvenience and appreciate your patience while we work with the carrier to resolve this.
Resolved -
After monitoring frequently for 10 hours the issue has not occurred anymore. Therefor this issue can be marked as resolved.
Jul 5, 18:40 CEST
Monitoring -
since 09:23 AM CEST the issue has not appeared. Will keep monitoring
Jul 5, 09:40 CEST
Identified -
The issue has been identified and a fix is being implemented.
Jul 5, 09:37 CEST
Investigating -
For DPD META API connection (DPA), you might have encountered issues or still do. We are in contact with DPD to see if this can be permanently fixed quickly.
Jul 5, 09:36 CEST
Resolved -
This incident has been resolved.
Jun 25, 13:25 CEST
Monitoring -
A fix has been implemented by the carrier and we are monitoring.
Jun 25, 12:08 CEST
Investigating -
Since 2026-06-25 09:33:27 the connection with TNT is down. This is you can see when trying to book shipments:
There was a technical error, please contact the helpdesk. TNT B1: unable to execute http call: java.net.SocketTimeoutException: Read timed out
The issue is located on the carrier's side. We are in contact with the carrier to solve this as soon as possible and will comment here when the issue is solved.
If you want to keep yourself updated about this incident, please subscribe to this post.
Jun 25, 10:18 CEST