Carriercode DPA unavailable for booking
Incident Report for nShift - Transsmart
Resolved
Since this morning around 9h the connection with DPA was intermittently down. These were the errors you could see when trying to book shipments:

Shipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: An internal server error occurred,  - I/O error: wsshipper.dpd.nl:443 failed to respond; nested exception is org.apache.http.NoHttpResponseException: wsshipper.dpd.nl:443 failed to respondShipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: An internal server error occurred,  - I/O error: wsshipper.dpd.nl:443 failed to respond; nested exception is org.apache.http.NoHttpRespons

Shipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: An internal server error occurred,  - I/O error: Read timed out; nested exception is java.net.SocketTimeoutException: Read timed outShipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: An internal server error occurred,  - I/O error: Read timed out; nested exception is java.net.SocketTimeoutException: Read timed out

The issue was located on the carrier's side and was solved by them around 12h.
Posted Feb 20, 2024 - 09:00 CET