DPA incomplete status feedback

Incident Report for nShift - Transsmart

Resolved

DPD has assisted in resolving these status feedback issues, while a new deployment from our end has solved the issue consistently.

Posted Mar 12, 2024 - 13:38 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 07, 2023 - 10:21 CET

Update

DPA has identified the issue and states they will get it fixed in the next couple of weeks. Whenever we know more about this, we will comment on it here.

Posted Nov 01, 2023 - 15:44 CET

Identified

We've noticed that parcelshop deliveries do not receive final delivery status. The issue is located on the carrier's side and we've been informed that they're looking into it.

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Posted Sep 27, 2023 - 12:12 CEST

This incident affected: Carrier connections (DPD).