Carriercode GNA intermittently unavailable for booking

Incident Report for nShift - Transsmart

Resolved

GLS has resolved this incident around 9.30h this morning.

Posted Mar 04, 2024 - 12:36 CET

Investigating

Since this morning around 8.30h the connection with GNA is down intermittently. This is the error you can see when trying to book shipments:

[Booking] process incomplete. Please contact your service desk.

The issue is located on the carrier's side. We are in contact with the carrier to solve this as soon as possible and will comment here when the issue is solved.

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Posted Mar 04, 2024 - 09:28 CET

This incident affected: Carrier connections (GLS).