Carriercode DPA service level NLPARCELSHOP unavailable for booking

Incident Report for nShift - Transsmart

Resolved

This incident has been resolved on carrier side.
Posted May 07, 2025 - 19:15 CEST

Investigating

Since 2025-05-07 06:25:06 the connection with DPA - NLPARCELSHOP ( only this service level ) is down. These are the error you can see when trying to book shipments:

Shipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: An internal server error occurred, - I/O error: Read timed out; nested exception is java.net.SocketTimeoutException: Read timed outShipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: An internal server error occurred, - I/O error: Read timed out; nested exception is java.net.SocketTimeoutException: Read timed out

Shipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: An internal server error occurredShipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: An internal server error occurred

The issue is located on the carrier's side. We are in contact with the carrier to solve this as soon as possible and will comment here when the issue is solved.

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Posted May 07, 2025 - 12:05 CEST
This incident affected: Carrier connections (DPD).