We are continuing to monitor for any further issues.
Posted Sep 24, 2026 - 15:44 CEST
Update
A fix has been implemented with Cargo Office which is being tested.
We will continue monitoring.
Posted Sep 23, 2026 - 13:04 CEST
Update
We are continuing to monitor for any further issues.
Posted Sep 22, 2026 - 12:01 CEST
Monitoring
The issue is on the provider's side - Cargo Office.
As a temporary workaround, we are manually processing the manifests to minimize the impact.
Cheap Cargo is working to revert to their usual settings. We will continue to monitor the situation and provide further updates if needed.
Posted Sep 22, 2026 - 11:55 CEST
Investigating
We are currently experiencing an issue affecting manifesting for the following carrier codes:
BOD, BRK, EWK, HSA, WSC, EPD, KUS, BRA, TLS, FIE
At this time, manifesting is not possible for these carriers.
The issue has been identified on the carrier side. We are in contact with the provider for each carrier and are actively discussing the issue with them.
We will provide an update as soon as more information becomes available.
Posted Sep 21, 2026 - 13:49 CEST
This incident affected: Carrier connections (Kusters).