The issue has been identified and a fix is being implemented.
Posted Nov 02, 2026 - 10:08 CET
Investigating
Since 2026-11-02 08:40:05.0 the connection with GAD is down. This is the error you can see when trying to book shipments:
Shipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: JSON Error - Carrier response could not be parsed properly: b'no available server'Shipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: JSON Error - Carrier response could not be parsed properly: b'no available server\n'
The issue is located on the carrier's. We are in contact with the carrier to solve this as soon as possible and will comment here when the issue is solved.
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Posted Nov 02, 2026 - 10:08 CET
This incident affected: Carrier connections (GLS).