The issue has been resolved. Should you continue to experience this issue, please send us a new ticket containing any specifically affected shipment references in plain text where possible, so we can investigate further.
Posted May 12, 2026 - 11:34 CEST
Investigating
Since 2026-05-12 09:01:14, the connection with DPA has been intermittently unavailable for shipments sent from DE.
When trying to book shipments, the following error may be returned:
Shipment submit failure: Shipment booking failed. Internal service call failed. Bad Request: An internal server error occurred - I/O error: Read timed out; nested exception is java.net.SocketTimeoutException: Read timed out
The issue is located on the carrier’s side. We are in contact with the carrier and are working with them to resolve this as soon as possible.
We will provide an update here once the issue has been resolved.
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Thank you.
Posted May 12, 2026 - 09:42 CEST
This incident affected: Carrier connections (DPD).